In this tutorial, we are going to learn to fix the Ubisoft Store not loading problem. If you are facing problems like the Ubisoft page not loading, A Ubisoft Server being unavailable, or Ubisoft games not launching, then this tutorial is going to be very helpful for you.
Why is my Ubisoft connect not working?
You need to update your Ubisoft Connect and make sure that you have the latest version. Ubisoft Connect doesn't work sometimes if the app is not up to date on your PC or You may have some issues in your cache file.
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| Easiest way to Fix Ubisoft Connect Store Not Loading |
How to Fix Ubisoft Connect Store Not Loading?
If you are trying to log in or trying to open your existing account on Ubisoft Connect and it is not loading then you can fix it easily by following our solution step by step. Basically in this article, we have listed down 4 easiest tricks to Fix the Ubisoft Connect Store Not Loading.
- Run Ubisoft as admin.
- Clear Ubisoft Connect's cache files.
- Change the Password of your Ubisoft Connect Account.
- Delete and Reinstall Ubisoft.
Solution 1: Run Ubisoft as admin.
The first solution to Fix Ubisoft Connect Store Not Loading is to run Ubisoft as admin.
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| How to run Ubisoft as admin? |
How to run Ubisoft as admin?
These are the 7 easy steps to run Ubisoft as admin.
Step 1: Right-click on Ubisoft Connect
Step 2: Click on the Open file location on a tab you see after clicking right on the Ubisoft Connect.
Step 3: Right-click on Ubisoft Connect and open Properties.
Step 4: Click on Compatibility and tick Run this program in compatibility mode.
Step 5: Select Windows 8.
Step 6: Tick Run this program as an admin and click Apply.
Step 7: Click OK and close the tab.
Now open Ubisoft and check if the problem is solved or not. If the problem is not solved, we will move on to the solution 2.
Solution 2: Clear Ubisoft Connect's cache files
The second solution for the Ubisoft page not loading & Ubisoft Server being unavailable is to clear Ubisoft Connect's cache files.
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| How to Clear Ubisoft Connect's cache files |
How to Clear Ubisoft Connect's cache files?
These are the 7 easy steps to Clear Ubisoft Connect's cache files.
Step 1: Go to your Ubisoft Connect account
Step 2: Click on your profile
Step 3: Click Log out.
Step 4: Go to search and open Run.
Step 5: Type %localappdata% in the search bar.
Step 6: Click OK.
Step 7: After doing this, we find the Ubisoft Game Launcher in the opened folder and delete it.
Note: Doing this will not harm our games. We have cleared Ubisoft's cache files.
Now we will log back into our account. If you are logged in to your Ubisoft Connect account. Then, you can check if the problem is solved or not. If the problem is not solved, we will move on to the third solution.
Solution 3: Change the Password of your Ubisoft Connect Account
The third solution for Ubisoft games not launching or the Ubisoft Store not loading is to change the password of the Ubisoft Connect account.
Many people on Reddit have solved the problem by following this trick. Due to a bug, this problem is solved when we change our account password.
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| How to Change the Password of Ubisoft Connect's Account |
How to Change the Password of Ubisoft Connect's account?
These are the 5 easy steps to Change the Password of your Ubisoft Connect account
Step 1: Open Ubisoft's website
Step 2: Click on the profile on the right side.
Step 3: Click on Account Management.
Step 4: Click on Security on the left side.
Step 5: Click Change.
After doing this, your Ubisoft account's password will be changed.
This is how people solved the problem on Reddit and I hope it worked for you too. If the problem persists, we will move on to the final solution.
Solution 4: Delete and Reinstall the Ubisoft
The fourth solution for Ubisoft Store not loading is to delete and reinstall Ubisoft.
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| How to Delete and Reinstall Ubisoft |
How to Delete and Reinstall Ubisoft?
These are the 4 easy steps to Delete and Reinstall Ubisoft.
Step 1: Go to search.
Step 2: Open the Control Panel.
Step 3: Click Uninstall a program.
Step 4: After that, we find Ubisoft among our programs and click Uninstall.
Note: After clicking Next, we need to tick Uninstall Ubisoft Connect games. If we don't do this, our games will also be deleted.
If Ubisoft is running in the background when we do this, we get a notification. Then close Ubisoft and try to delete it again.
After deleting Ubisoft, you can open your browser and download it again. After doing this, you can check if the problem is solved or not.
These were the solutions on How to Fix the Ubisoft Connect Store Not Loading. I hope one of these solutions fixes your problem.
